Service desk jobs in philadephia, pa

Berwyn, Pennsylvania

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10d ago

Job title: Senior Manager -Service Desk Job type: Full-Time Position Salary:$150k-$175k plus 15% bonus Location: Onsite 5x per week in Berwyn, PA Summary: This role requires a proactive, polished professional who thrives in a fast-paced executive environment and is comfortable traveling regionally to support high-priority corporate governance meetings, operating reviews, and other executive events. Key Responsibilities: Executive & VIP Support Serve as the primary point of escalation for all

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Full-time

Depends on Experience

Service Desk Engineer

Blue Bell, Pennsylvania

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2d ago

ServiceDesk E2 , ITIL, Windows, MAC, NetworkingRoles & ResponsibilitiesTicket Logging: Receive, log, and categorize incidents and service requests.First-Level Support: Provide initial troubleshooting and resolution using knowledge base.User Assistance: Support users with common issues (password reset, access, basic IT issues).Escalation: Identify unresolved issues and escalate to L2/L3 as per SLA.SLA Adherence: Ensure timely response and resolution within agreed SLAs.Documentation: Update ticket

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Full-time

50,000 - 70,000

Endpoint / Service Desk Engineer

Remote

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4d ago

Job Title: Endpoint / Service Desk Engineer Location: Washington, DC 20105 | Ashburn, VA 20147 | Manassas, VA 20109 Duration: 3-Year Contract Work Authorization: (Active Top Secret Clearance Required) Job Summary The State of Washington D.C. Congressional Budget Office (CBO) is seeking an experienced Endpoint / Service Desk Engineer to support enterprise endpoint engineering, workstation imaging, device lifecycle management, endpoint security, and automation initiatives. The engineer will design

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Contract, Third Party

$1 - $1

Service Desk Support Analyst

Remote or Hybrid in Saint Paul, Minnesota

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10d ago

Required Experience: Desired Skills Knowledge of computer hardware, software, and mobile device components.Knowledge of Windows, macOS, and mobile operating systems, including configuration and troubleshooting.Knowledge of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN.Knowledge of Active Directory, Group Policy, and endpoint security tools.Knowledge of ITIL best practices for incident and asset management.Skilled in diagnosing and resolving complex hardware, software, and connectivi

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Contract

Depends on Experience

Service Desk Agent

Remote

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Today

Job ID: 2614378 Location: Remote Work, KY, US Date Posted: 2026-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

Service Desk Support Analyst

Remote

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10d ago

Our direct client is looking Service Desk Support Analyst, Please send me resume, rate and contact detailsTasksProvide timely and consistent IT phone-based user supportMaintain high-quality end-user experienceMeet real-time service objectives (RSOs)Ensure proper documentation and escalation of incidents and requestsRespond to incidents and service requests within defined RSOsDocument troubleshooting steps and resolutionsEscalate issues appropriatelyMaintain knowledge base accuracyFollow security

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Full-time

Depends on Experience

Cloud Service Desk Engineer

Remote

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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15d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract

$20 - $28

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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9d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

IT Service Desk Specialist (Third Shift)

Remote or Columbus, Ohio

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Today

Job Description: Digital and Technology at Abercrombie & Fitch is fundamental to designing, sourcing, developing, and delivering fashion-forward merchandise to our customers. We are committed to implementing new strategic and systematic approaches to generate dynamic technology solutions for our growing business. The Abercrombie IT Service Desk is a high energy, customer-oriented team providing technical support to each of Abercrombie's core global business functions including corporate, distr

Full-time

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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9d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Helpdesk Support Technician

Paulsboro, New Jersey

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Today

Position Summary We are seeking a customer-focused Help Desk Analyst to provide first-level technical support to end users across the organization. This role will be responsible for troubleshooting hardware, software, account access, and Office 365 issues while delivering exceptional customer service. The ideal candidate will have strong communication skills, experience supporting Windows environments, and a solid understanding of Active Directory, Azure, and ticketing systems. Key Responsibil

Full-time

USD 19.00 - 27.00 per hour

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Wachter is looking for a Full time Help Desk Manager in Mt. Laurel, AR for the 2pm-11pm shift. The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong

Full-time

Cloud Ops Engineer

Philadelphia, Pennsylvania

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Today

Job Title: Cloud Ops Engineer Department: Technology Location: Philadelphia Corporate Title: Associate The pay range for this position at commencement of employment is expected to be between $110,000 -$135,000 per year* (see below footnote for additional compensation and benefits information). Company overview Nomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governmen

Full-time

USD 110,000.00 - 135,000.00 per year

Coordination Engineer

Wilmington, Delaware

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Today

About Courser Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. Coordination Engineer We are seeking a highly organized and technically capable Coordination Engineer to join our Servic

Full-time

Technology Success Engineer (MSP Infrastructure Engineer)

Media, Pennsylvania

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Today

Own Your Clients' Technology Success - Be the Trusted Technical Advisor Who Prevents Problems Before They Happen. This Jobot Job is hosted by: Robert Donohue Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: We're a growing Managed Services Provider (MSP) that believes technology should empower businesses-not slow them down. Our team partners with clients as trusted advisors, delivering proactive IT

Full-time

USD 80,000.00 - 95,000.00 per year

Technology Success Engineer

Philadelphia, Pennsylvania

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Today

Drive Client Success Through Proactive IT Solutions This Jobot Job is hosted by: Ben Koester Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: We are a growing Managed IT Services Provider (MSP) dedicated to helping businesses maximize the performance, security, and reliability of their technology environments. Our team partners closely with clients to proactively manage their infrastructure, reduce

Full-time

USD 80,000.00 - 95,000.00 per year

Senior IT Help Desk Administrator

Camden, New Jersey

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Today

The Senior IT Help Desk Administrator (or IT Specialist ) is responsible to support and maintain enterprise-level IT infrastructure across both office and production environments. This position plays a critical role in ensuring the reliability, performance, and security of Holtec's computing environment, including Windows Endpoints, Microsoft 365, Azure Virtual Desktop, and Remote Desktop Services/Support. The ideal candidate will bring hands-on expertise in system administration, end-user suppo

Full-time

USD 75,000.00 per year

Help Desk Technician

Remote or Arizona

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Today

Job Description CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is fully ONSITE. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue

Full-time

USD 40,000.00 - 50,000.00 per year

Service desk jobs in Philadelphia, PA, USA