Service management jobs in burlington, nj

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Associate CIO, Service Management Office

Princeton, New Jersey

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Today

Overview The Associate CIO of the Service Management Office provides the strategic leadership and oversight of the office, reporting to the CIO as a member of the senior leadership team. Specifically, the Associate CIO leads the continuation of the Enterprise Service Management initiative, manages the development and execution of the ServiceNow platform roadmap, and leads the support functions including the Service Desk, Field Support Operations, Client Systems Services, the Solution Center and

Full-time

USD 245,000.00 - 300,000.00 per year

Application, Infrastructure & Service Management

Princeton, New Jersey

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9d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Princeton, NJ): Will be responsible for development and maintenance of application performance monitoring, telemetry Event Management. Will be responsible for maintaining relationships across engineering, architecture, application and infrastructure reliability and collaborating with both technical and non-technical cross-functional partners. Must be a self-motivated individual with cross functional knowledge

Full-time

USD 114,504.00 - 190,000.00 per year

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

Easy Apply

Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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5d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

Easy Apply

Contract

25 - 30

Helpdesk Analyst

Philadelphia, Pennsylvania

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5d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

Easy Apply

Contract, Third Party

Depends on Experience

ServiceNow Developer/Engineer

Burlington, New Jersey

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Today

Description We are looking for a ServiceNow Developer/Engineer to support and enhance a retail technology environment in Burlington, New Jersey. This role focuses on building scalable platform solutions, improving service management processes, and partnering with stakeholders to turn business needs into effective technical outcomes. The ideal candidate brings strong ServiceNow development expertise, a governance mindset, and the ability to deliver automation, reporting, and integrations that imp

Easy Apply

Full-time

USD 100,000.00 - 130,000.00 per year

Helpdesk Analyst

Philadelphia, Pennsylvania

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5d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

Easy Apply

Contract, Third Party

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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5d ago

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline; it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there''s a fit worth exploring. Job Title- Helpdesk Analyst

Easy Apply

Contract, Third Party

$30 - $35

Helpdesk Analyst

Philadelphia, Pennsylvania

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6d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

Easy Apply

Contract, Third Party

$40 - $45

Junior Electrical Engineer

Philadelphia, Pennsylvania

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Today

NDI Engineering Company is seeking an individual to support Submarine Communications Systems including Multifunction Mast Antennas and Radio Frequency Digital Acquisition Control System (RFDACS). They will also support testing efforts for the Common Submarine Radio System (CSRR). Job Responsibilities Provide electrical / electronic engineering support Submarine Communications systemsSupport the Radio Frequency Digital Control System (RFDACS) and Multifunction Mast (MFM) Antenna Systems on all U

Full-time

USD 60,000.00 - 70,000.00 per year

Technical Support Tech - Technical Support Tech I

Fairless Hills, Pennsylvania

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Today

Job#: 3042484 Job Description: Job Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures with

Easy Apply

Full-time

$20 - $25 per hour

Technical Support Tech - Technical Support Tech I

Fairless Hills, Pennsylvania

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Today

Job#: 3042913 Job Description: Technical Support Tech - Technical Support Tech I Location: Fairless Hills, Pennsylvania (Onsite) COMPENSATION: $22 - $28 HOURLY Role Overview This role provides technical support to end users on a variety of issues. The position involves identifying, researching, and resolving technical problems by responding to telephone calls, email, and personnel requests. The successful candidate will document, track, and monitor problems to ensure timely resolution. Key

Easy Apply

Full-time

$22 - $28 per hour

Technical Support Tech - Technical Support Tech I

Fairless Hills, Pennsylvania

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Today

Job#: 3042485 Job Description: Technical Support Tech - Technical Support Tech I Location: Fairless Hills, Pennsylvania (Onsite) COMPENSATION: $22 - $28 HOURLY Role Overview This role provides essential technical support to end users for a variety of issues. The position involves identifying, researching, and resolving technical problems through various channels, including telephone calls and email. The successful candidate will document, track, and monitor issues to ensure timely resolution

Easy Apply

Full-time

$22 - $28 per hour

Director IT Asset Management Service Now

Philadelphia, Pennsylvania

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Today

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e

Full-time

Depends on Experience

Systems Analysis Engineer

Camden, New Jersey

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Today

Job#: 3044434 Job Description: Perform pre-processing, execution of Medusa code, post processing of Medusa data for system performance analysisPerform development, testing, and implementation of Matlab and Python scripts to aid in analysis of system performancePerform system level test of the initial and new functionalities/design for the program in MedusaPresent analysis results to internal and external stakeholdersWrite Test Observation Reports (TORs) for outstanding issues and follow-up with

Easy Apply

Full-time

$50 - $85 per hour

Service management jobs in Burlington, NJ 08016, USA