service jobs in Washington

Washington, District of Columbia

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Today

Job ID: 2511555 Location: WASHINGTON, DC, US Date Posted: 2025-11-18 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT agent is the first line of con

Full-time

USD 40,000.00 per year

Service Portfolio Manager

Arlington, Virginia

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Yesterday

Service Portfolio Manager Location: Arlington, VA Department: Infrastructure Operations (ISO/WPS) Reports To: Director, ISO/WPS About Us At Stand Together, we re transforming how infrastructure enables our organization s mission. The Infrastructure team - spanning IT Support, Engineering, Cyber Security, Real Estate, Construction, Facilities, and Operations - delivers the foundational services that make our work possible. We re seeking a Service Portfolio Manager to unify, govern, and continuou

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Contract

Depends on Experience

Service Delivery Manager

Arlington, Virginia

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Today

**Must have expert experience working with Atlassian Platform** Description Define, document, and manage the Infrastructure Service Portfolio, detailing ownership, lifecycle, cost, and performance KPIs for each service. Develop and maintain the Service Catalog within the Atlassian Platform as the single source of truth for Infrastructure services. Establish governance frameworks for service intake, change management, and performance reviews. Partner with leaders to develop cost-of-service models

Full-time

USD 55.00 - 90.00 per hour

IT Service Delivery Manager

Arlington, Virginia

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Yesterday

Requirements:7 or more years of experience in IT Service Management or Infrastructure Operations leadership.Proficiency in the Atlassian Platform and IT service management tools.Experience with ITIL frameworks and Service Portfolio Management strategies.Experience in designing governance frameworks for service intake and change management.Experience with developing cost-of-service models and financial analysis.Experience in translating operational data into actionable insights via dashboards.Exc

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Contract

Depends on Experience

IT Service Desk Manager

Hybrid in Washington, District of Columbia

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22d ago

Our client, a global law firm, is seeking an Information Technology (IT) Service Desk Manager in their Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibilities include

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Full-time

$136,000 - $185,000

Service Desk Agent-Junior

Arlington, Virginia

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Today

Overview The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer service, accurately scoring incidents, and meeting response timelines. These tasks may include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and requests received. This position performs all duties and responsibilities in accordance with the M

Full-time

Depends on Experience

Subject Matter Expert - Health and Human Service

Hybrid in Falls Church, Virginia

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9d ago

Minimum Qualification At CITI, we measure success by the positive impacts and outcomes we have on the lives of our citizens using innovative HHS and Healthcare IT solutions at the federal, state, county, city, and community levels. CITI is seeking a Practice Lead, Project Manager, and Subject Matter Expert with experience in Health and Human Service Experience working with State Health and Human Service Departments, Childcare Subsidy Systems, Child Care, and Child Welfare systems.Experience wo

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Contract

Depends on Experience

Service CCaaS Technology Delivery Manager (CMT)

Remote or Arlington, Virginia

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Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 94,400.00 per year

Service CCaaS Technology Delivery Manager (H&PS)

Remote or Arlington, Virginia

•

Today

Full-time

USD 94,400.00 per year

IT Operating & Service Innovation Lead Associate Director

Washington, District of Columbia

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative

Full-time

USD 186,300.00 - 360,800.00 per year

Customer Service Engineer (VA ESOM VACO - 425 I Street)

Washington, District of Columbia

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Yesterday

Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve

Full-time

USD 28.37 - 32.00 per hour

Service Desk Coordinator

Merrifield, Virginia

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Today

Job#: 3013084 Job Description: 0800-1630 EST Monday-Friday. Location HQ, Hybrid, require 10 days a month on campus: Training will be for two weeks on campus in HQ Building 1 from 0800-1630 EST The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catal

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Full-time

IT Service Desk Manager

Springfield, Virginia

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4d ago

PLEASE NOTE: This role requires a minimum of four days a week in the office, located in Springfield, Illinois. About Us: At INB, a career is more than just a job; it's a chance to make a meaningful impact in the communities we serve. As a locally owned, community-focused bank, we're proud to help individuals, families, and businesses achieve their financial goals through personalized service and trusted relationships. Our success is driven by a team that genuinely cares about our customers, our

Full-time

USD 90,000.00 - 110,000.00 per year

Customer Service Specialist I - Customer Service Center

Glenn Dale, Maryland

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Today

This position works an alternate schedule Schedule is 9am to 6pm, Saturday through Wednesday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Summary Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courte

Full-time

USD 17.00 - 20.00 per hour

Customer Service Specialist I - Customer Service Center

Glenn Dale, Maryland

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10d ago

This position works an alternate schedule Schedule is 9am to 6pm, Sunday through Thursday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Summary Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous

Full-time

USD 17.00 - 20.00 per hour

Customer Service Specialist I - Customer Service Center

Glenn Dale, Maryland

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4d ago

This position works an alternate schedule Schedule is 9am to 8pm, Friday through Monday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Summary Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous c

Full-time

USD 17.00 - 20.00 per hour

Customer Service Specialist I = Customer Service Center

Glenn Dale, Maryland

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20d ago

This position works an alternate schedule Schedule is 9am to 8pm, Saturday through Tuesday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Summary Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteou

Full-time

USD 17.00 - 20.00 per hour

Customer Service Specialist I = Customer Service Center

Glenn Dale, Maryland

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28d ago

This position works an alternate schedule Schedule is 11am to 8pm, Monday through Friday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Summary Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous

Full-time

USD 17.00 - 20.00 per hour

HVAC Service Tech

Laurel, Maryland

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Today

Company Name: ARS-Rescue Rooter Overview: Earning potential over $100K/year based on performance Sign-on Bonus: $1800 for Apprentice Licensed HVAC Techs / Lead Installers$6000 for Journeyman Licensed HVAC Techs / Lead Installers$8000 for Master Licensed HVAC Techs / Lead InstallersFull-time, year-round work Join ARS, the nation?s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Insurance available a

Full-time

SAP S4 Service module functional expert

Remote

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12d ago

Job Description: Our client is looking for SAP Service Functional Expert.

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Contract, Third Party

Depends on Experience

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service jobs in Washington, DC, USA