Fort Wayne, Indiana
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Today
Subsidiary Steel Dynamics Overview This position is responsible for providing software support for SDI & OmniSource end users. Duties include answering help desk calls, troubleshooting issues, entering, and monitoring workorders/resolutions. Responsibilities Answer service desk phone calls.Log calls requesting technical assistance into the service desk software.Troubleshoot software issues and document resolutions.Assign work orders, follow up on status, and communicate status to users.Hand
Full-time


















