telephony Jobs in massachusetts

Refine Results
1 - 4 of 4 Jobs

Speech Analytics Program Manager I

Point32Health

•

Canton, Massachusetts, USA

Full-time

The Program Manager I will take the lead in the data compilation, process mapping, and analysis of the customer experience across the call centers. The Program Manager I will be responsible for the development and presentation of in-depth case studies on strategic business topics that directly relate to customer experience. The focus of these studies will span all channels (Voice, eMail, Chat etc) as they relate to the contact center. Studies should include analysis and recommendation of employe
Posted 3 days ago | Updated 3 hours ago

Director of Networking

MFS Investment Management

•

Boston, Massachusetts, USA

Full-time

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE The Director, Network Services is a
Posted 17 days ago

Senior Microsoft Team & M365 Engineer

State Street Corporation

•

Quincy, Massachusetts, USA

Full-time

Who we are looking for State Street is looking for a Senior Microsoft Teams & M365 Engineer to provide expertise and leadership in the technical design, solutioning and resiliency of these primary tools within Collaboration Services. Working with the tower lead & architects, this person will be primarily responsible for leading the Engineering program related to these tools; The future state, design, documentation and interdependencies of solutions within these platforms is the core focus. Wha
Posted 5 days ago

Systems Engineer - Microsoft

Albano Systems Inc

•

Springfield, Massachusetts, USA

Contract

This is a contract to hire opportunity. W-2 hourly only. No C2C or visa candidates A Systems Engineer is responsible for supporting equipment in a Microsoft Windows environment, from design through implementation and support. A System Engineer performs a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of