Tier 1 jobs in boston, ma

Waltham, Massachusetts

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Today

Our client is a Boston-area asset management firm looking for an IT Support Specialist to join their technology team and provide hands-on technical support for a small, highly collaborative office environment. This role will serve as the first point of contact for employees, providing Tier 1 and Tier 2 support across hardware, software, Microsoft 365 applications, and end-user technology. This is an excellent opportunity for a technically curious support professional who enjoys working directly

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Contract

$30 - $35

Tier 1 - IT Support Technician - Needham, MA

Needham, Massachusetts

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Today

Role: L1- End User Services Technician Location: Needham, MA (Onsite day 1) Contract Responsibilities Serve as the first point of contact for IT incidents and service requests; categorize, prioritize, and track tickets to SLA in Jira Service Management; follow process consistently and uphold ticket quality standards on every interaction. Troubleshoot WiFi/network connectivity issues and diagnose computer performance problems (slow boot, high CPU/RAM, disk health) Create and manage user accounts

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Contract

18 - 20

Systems Admin( Microsoft 365 Tech Support)

Boston, Massachusetts

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Today

Location: Boston, MA Salary: $35.00 USD Hourly - $40.00 USD Hourly Description: Title: Systems Admin( Microsoft 365 Tech Support) Contract: 3 months Location: Remote Boston, MA- will need to be able to reach office in 30 minutes to support any tech emergencies if needed. Certification: Office 365 Cert ( Highly Preferred) Pay Rate: $35-45 an hour Job Overview We are seeking a skilled and proactive Helpdesk Specialist / Junior Systems Administrator for a 3-month contract. In this dual-focus rol

Contract

USD 35.00 - 40.00 per hour

Technical Support Agent, Tier 1

Remote

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Today

Position Title: Technical Support Agent Tier 1 Department: Customer Support Reports To: Technical Support, Team Lead FLSA Status: Hourly Job Type: Full-time Location: US Remote Overview: The Technical Support Agent is responsible for providing exceptional customer service while helping external customers identify and resolve technical application issues for our suite of products through all means available (i.e. phone, email, chat, etc.). The TSA will be included on the on-call rotation of a

Full-time

IT Operations Support Analyst Tier 1

Remote

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Today

Cellular Sales IT Operations Support Analyst I ClassificationNon-Exempt Reports toIT Operations Support Team Lead JOB DESCRIPTION Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicat

Full-time

MSP Tier 1 IT Support Tech-Not Remote

Remote or Durham, North Carolina

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Today

Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Summary: We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proa

Full-time

USD 22.00 - 28.00 per hour

IT Security Engineer

Cambridge, Massachusetts

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Today

CMT is looking for a highly motivated and collaborative IT Security Engineer to join the CMT team. Reporting to the leader of IT Security, you will work in a highly collaborative role, mostly focused on the execution of assigned tasks relating to information technology security, infrastructure, and IT-managed cloud solutions. This role will also serve as a Tier-3 escalation point for our internal Help Desk. This is a highly collaborative role, and communication skills are critical. This is a hyb

Full-time

USD 90,700.00 - 113,400.00 per year

Senior Mechanical Engineer (NPI)

Boston, Massachusetts

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Today

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is looking for a Senior Mechanical Engineer to lead critical design, validation, and development for next generation biometric wearable products. You are a proactive, highly organized engineer with strong problem-solving skills and a sharp eye for detail. You thrive in a fast-paced, execution-driven settin

Full-time

USD 140,000.00 - 195,000.00 per year

Senior Mechanical Engineer (Continuous Improvement)

Boston, Massachusetts

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Today

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is looking for a Senior Mechanical Engineer to lead and drive critical design improvements, validation strategy, and sustaining engineering efforts for our flagship wearable products at scale. You are a proactive, highly organized engineer with strong problem-solving skills and a sharp eye for detail. You

Full-time

USD 140,000.00 - 195,000.00 per year

Staff Mechanical Engineer (NPI)

Boston, Massachusetts

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Today

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is looking for a Staff Mechanical Engineer to lead critical design, validation, and development execution for next generation biometric wearable products. You are a proactive, highly organized engineer with strong problem-solving skills and a sharp eye for detail. You thrive in a fast-paced, execution-driv

Full-time

USD 175,000.00 - 215,000.00 per year

Help Desk Specialist (SalesForce)

Boston, Massachusetts

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Today

A large public sector organization is modernizing its enterprise Licensing, Permitting, and Inspection (LPI) platform through a major Salesforce implementation designed to improve operational efficiency and deliver a modern digital experience for both employees and the public. As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end-user assistance. This i

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Full-time

$60000 - $80000

Senior Software Engineer I

Boston, Massachusetts

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Today

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As a Senior Software Engineer on the Staff AI Enablement Team, you will be a key driver of Compass's enterprise AI strategy as part of a forward-deployed strike force that partners directly with major business units (such as F

Full-time

USD 149,580.00 - 166,200.00 per year

IT Operations Director

Boston, Massachusetts

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8d ago

Description & Requirements WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, persp

Full-time

USD 157,000.00 - 188,500.00 per year

IT Operations Director

Boston, Massachusetts

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Today

Full-time

USD 157,000.00 - 188,500.00 per year

Sr Staff Software Escalation Engineer - Identity Security Management Platform

Boston, Massachusetts

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Today

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, w

Full-time

USD 126,000.00 - 204,500.00 per year

Helpdesk Technician II

Boston, Massachusetts

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15d ago

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are looki

Full-time

USD 32.00 - 36.00 per hour

Cyber Security Analyst

Marlborough, Massachusetts

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Today

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retainin

Full-time

Staff Software Engineer

Boston, Massachusetts

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Today

About Alarm.com Alarm.com provides the leading cloud platform for smart security and IoT, powering millions of home and business experiences. Our systems integrate devices, cloud services, APIs, and event-driven workflows into a unified ecosystem used by internal teams and external partners around the world. About the Team This role sits at the intersection of two strategically important areas of Alarm.com's engineering organization: Strategic Partner eXcellence (SPX) and Device Platform. SPX

Full-time

USD 144,250.00 - 169,126.82 per year

Service Desk Analyst

Boston, Massachusetts

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Today

Job#: 3042205 Job Description: Service Desk Analyst (Tier 1) - Healthcare Enterprise IT Environment Join a leading, large-scale integrated healthcare organization supporting thousands of end users across multiple hospitals, clinical sites, and corporate locations. This team plays a critical role in ensuring seamless IT operations that directly impact patient care and business performance. Overview The Service Desk Analyst is responsible for delivering high-quality, Tier 1 technical support ac

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Full-time

$22 - $22 per hour

Automation Engineer IT and Business Systems

Wilmington, Massachusetts

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Today

About Re:Build At Re:Build, our mission is to ensure the next generation of important products are made, at scale, in America. We are laying the foundation for a better future for our customers, employees, and communities by revitalizing America's manufacturing base and creating meaningful jobs across the country, including in historically deindustrialized regions. We operate an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products f

Full-time

USD 89,000.00 - 134,000.00 per year

Tier 1 jobs in Boston, MA, USA