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Tier I Support Analyst Location: Remote Work Type: Full Time Job Description: Provide Tier 1 help desk support for Case triaging, documenting, and resolving routine end-user cases in a timely and accurate manner.Respond to user inquiries and support basic troubleshooting for access, registration, account, and application issues.Monitor the Cases tab to identify new support requests, prioritize work, and ensure appropriate case follow-up and closure.Use knowledge articles and established SOPs t
Easy Apply
Full-time
$35 - $45













