Tier 2 support analyst jobs in charlotte, nc

MSP Tier 2 IT Support Technician -Not Remote

Remote or Durham, North Carolina

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Today

Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Summary: We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit

Full-time

USD 28.00 - 36.00 per hour

Tier 1 Support Analyst

Remote

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9d ago

Tier I Support Analyst Location: Remote Work Type: Full Time Job Description: Provide Tier 1 help desk support for Case triaging, documenting, and resolving routine end-user cases in a timely and accurate manner.Respond to user inquiries and support basic troubleshooting for access, registration, account, and application issues.Monitor the Cases tab to identify new support requests, prioritize work, and ensure appropriate case follow-up and closure.Use knowledge articles and established SOPs t

Easy Apply

Full-time

$35 - $45

IT Operations Support Analyst Tier 1

Remote

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Today

Cellular Sales IT Operations Support Analyst I ClassificationNon-Exempt Reports toIT Operations Support Team Lead JOB DESCRIPTION Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicat

Full-time

Technical Support Engineer 2 (Remote)

Remote or Dallas, Texas

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Today

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of customer data, applications, and equipment. DataBank's managed data center services are built around its world-class facilities., multi-homed Internet access hub, and multi-terabyte storage area network. We provide a redundant managed colocation environment for companies wishing to outsource their entire computer room infrastructure. Th

Full-time

Tier 2 support analyst jobs in Charlotte, NC, USA