Tier 2 support analyst jobs in chicago, il

MSP Tier 2 IT Support Technician -Not Remote

Remote or Durham, North Carolina

•

Today

Replies within 24 hours Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Summary: We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The idea

Full-time

USD 28.00 - 36.00 per hour

Tier 2 Help Desk Technician - Clearance Required

Remote

•

Today

Overview LMI is seeking a skilled ATIS Help Desk Technician to provide Tier 2 and Tier 3 technical support for applications within the Army Training Information System (ATIS). This role is ideal for individuals with strong problem-solving skills and a passion for delivering high-quality customer service while supporting mission-critical applications for the U.S. Army. The successful candidate will also be able to support manual testing and support transition to automated testing for all of ATIS

Contract

USD 85,000.00 - 120,000.00 per year

UCCE Tier 2 Engineer

Remote

•

5d ago

Hello,Greetings from ClifyxVisa IndependentTitle : UCCE Tier 2 EngineerLocation: RTP, Raleigh, NC ; Richardson, TX ; San Jose, CA (hybrid-onsite)12+ Month ContractUCCE Tier 2 Engineer Job Description Role Overview:The UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with complex contact center environments, including multi-site deployments, integration wit

Easy Apply

Contract

Depends on Experience

Technical Support Engineer 2 (Remote)

Remote or Dallas, Texas

•

Today

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of customer data, applications, and equipment. DataBank's managed data center services are built around its world-class facilities., multi-homed Internet access hub, and multi-terabyte storage area network. We provide a redundant managed colocation environment for companies wishing to outsource their entire computer room infrastructure. Th

Full-time

Epic Support Analyst

Remote

•

6d ago

Duration: 6 months to start (with potential for conversion) Job Description As a Support Analyst, you provide professional phone, email, and chat support to customers, addressing questions or issues related to application software, technical problems, and information technology.Your primary responsibility will be to provide quality and timely resolutions to customer questions or problems or to escalate them on behalf of the customer to appropriate personnel.Additionally, you will keep customers

Easy Apply

Contract

40 - 45

L2 Support Analyst with HealthCare with EHR, EMR

Remote

•

Today

Title: L2 Support Analyst with HealthCare with EHR, EMR Experience is Mandatory Location: 100% Remote Duration: Long Term Contract Summary : The Application Support Analyst is responsible for providing Level 2 (L2) application support for an assigned portfolio of applications, ensuring service stability, incident resolution, and operational excellence. The role participates in Knowledge Transfer (KT), shadow and reverse shadow activities, supports offshore delivery teams, manages application-sp

Easy Apply

Contract, Third Party

Depends on Experience

Tier II Field Engineer

Tinley Park, Illinois

•

Today

We are seeking a driven and customer-focused Tier II IT Support Engineer to join our Managed Network Services team. In this client-facing role, you will provide advanced support to end users, both remotely and on-site, across a wide range of IT environments. You will act as a key escalation point for Tier I support and collaborate with Tier engineers for high-level issue resolution. This position is ideal for someone with strong troubleshooting skills, a solid understanding of infrastructure a

Full-time

USD 55,000.00 - 65,000.00 per year

Tier II Engineer

Naperville, Illinois

•

Today

Job Type Full-time Description The Tier II Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the intermediate level of technical customer support. The Tier II Engineer has a broad understanding of the hardware, software, and infrastructure unique to each Proven IT client. Responsibilities Tier II receives escalations from Tier I to deliver support for Proven IT Helpdesk customersAnalyzes and investigates the customer needs thr

Full-time

USD 45,000.00 - 65,000.00 per year

Tier 3 Engineer

Schaumburg, Illinois

•

Today

Job Type Full-time Description The Tier Engineer is responsible for server, network, application, and virtual CIO support related to technical troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier Engineer has an expert understanding of the hardware, software and systems that the customer has on site. Responsibilities will range from support, installation, and troubleshooting of backup software, cloud technology, server infrastructure,

Full-time

USD 75,000.00 per year

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Tier 2 support analyst jobs in Chicago, IL, USA