Senior Desktop IT Support Analyst - Portugal100% remoteSupporting Deskside - customer service must be excellent. Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues - Dell environment, autopilot / PXE Microsoft 0365 Office - resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbo