voip call center/helpdesk Jobs

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Desktop Support Technician

TEKsystems

•

Remote or Scottsdale, Arizona, USA

Full-time

Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. Responsibilities The Desktop Suppor
Posted 2 hours ago

Help Desk Specialist I

IDR Inc.

•

Atlanta, Georgia, USA

Full-time

Help Desk Specialist Specialist One of IDR's largest clients is looking for a Help Desk Specialist to join their growing team in the Atlanta, GA area! Responsibilities of the Help Desk Specialist: Acts as the primary escalation point for incoming technical issues and support requests Manages and delegates projects and tasks to team members as needed Collaborates with business units to advise on and support system enhancements and modifications Provides technical support for systems, networking
Posted 21 days ago | Updated 1 hour ago

Sr. IT Infrastructure Manager

CSS Tec

•

Grand Rapids, Michigan, USA

Full-time

Sr. IT Infrastructure Manager opportunity! DIRECT HIRE FULL TIME! Position Overview We are seeking a hands-on IT Infrastructure Manager to oversee and evolve our technology environment across multiple brands and locations. This role will focus on infrastructure oversight, Microsoft O365 administration, vendor management, cyber assessments, and helping unify disparate VOIP systems into a cohesive, centralized framework. This role is ideal for someone who thrives in fast-paced, multi-site environm
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Posted 7 days ago

IT Manager

M. Bohlke Veneer Corp

•

Fairfield, Ohio, USA

Full-time

IT Manager Location: Fairfield, Ohio Reports To: Director of Information Technology Job Type: Full-time Job Overview We are seeking a highly skilled and hands-on IT Manager to lead and support our company's technology infrastructure. This individual will manage a small internal IT team including a help desk technician and a software developer while actively contributing to systems administration, network security, and software development. The ideal candidate is both a strategic thinker and a te
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Posted 40 days ago | Updated 8 days ago

Help Desk Analyst I

Robert Half

•

Calabasas, California, USA

Contract

Description *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Help Desk Technician I with a background in Help Desk Ticketing, O365, AD, and Windows 11. If this sounds like your background, then this Help Desk Technician I role is for you. For this opportunity, you will work in the Calabasas, CA area. Position: Help Desk Technician I Hours/Duration: 40 hrs/wk; M-F; CTH/FTE Top Skills: Help Desk Ticketing, O365, AD, Windows 11 Onsite/Rem
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Posted 7 days ago | Updated 1 hour ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Scottsdale, Arizona, USA

Full-time

Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. Responsibilities The Desktop Suppor
Posted 7 days ago | Updated 1 hour ago

IT Help Desk Generalist

Palmer Group

•

Des Moines, Iowa, USA

Contract

A client of ours in Indianola is seeking an IT Help Desk Generalist to provide front-line support and perform troubleshooting, implementing resolutions to various hardware and software issues. Work model: On-SiteWhat you will do: Provide support for incoming requests to the help desk to ensure courteous, timely, and effective resolution of end-user issues remotely or in personProvision accounts and system setup for new hires, including email, telephone, and multi-factor authentication (MFA) sof
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Posted 22 days ago

Help Desk Support

Innova Solutions, Inc

•

Atlanta, Georgia, USA

Contract

Innova Solutions has a client that is immediately hiring for a Help Desk Support Position Type: Full-time Contract Duration: 9+ Months Location: Atlanta, GA (Onsite) Please apply Local to Atlanta, GA candidate. As a Help Desk Support, you will: Have Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systemsHave Proficiency with imaging laptop comp
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Posted 14 days ago | Updated 14 days ago

Help Desk Support Technician

Decisionpoint Corporation

•

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 28 days ago | Updated 1 hour ago

Help Desk Support Technician

Decisionpoint Corporation

•

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 60+ days ago | Updated 1 hour ago

IT Specialist

Softrim LLC

•

Omaha, Nebraska, USA

Full-time

Job Summary: Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We have a national client base with offices in Alpharetta GA, Raleigh NC, and Estero FL . We are looking for an IT Specialist (1099 independent contractor) to maintain a hybrid on-site presence to support MSP clients in the Omaha-area. The candidate would assist corporate users on-site at a location in Omaha and provide remote help desk support for various MSP clients in the region. The cand
Posted 60+ days ago | Updated 1 hour ago

Georgia Locals Only -- Help Desk Support Specialist Hybrid Atlanta, GA

Paramount Software Solutions, Inc

•

Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Help Desk Support Specialist 1 (765622) Job Id: 765622 Job Title: Help Desk Support Specialist Location: Hybrid - 2 MLK Jr Drive Atlanta, GA Duration: 12 Months Description: Serves as the primary escalation point for incoming queries and technical issues. Manages and/or assigns projects and tasks toother team members as appropriate Advises, collaborates and assists business units with system enhancements and modifications Provides technical assistance and support for incoming queries and tec
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Posted 16 days ago | Updated 23 hours ago

IT Systems Support Specialist

Recruit Professional Services

•

New York, New York, USA

Full-time

IT Systems Support Specialist Job Responsibilities: Provide top-tier customer service and technical support in person and through the Help Desk by responding to, following up on, and resolving user requests promptly. Maintain and manage network devices, hardware, computers, and the VOIP phone system, ensuring systems are updated and configured properly. Develop and refine IT processes and procedures to enhance the company's knowledge base and improve efficiency. Oversee IT aspects of employee on
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Posted 60+ days ago | Updated 2 hours ago

Proton System Administrator

The Reynolds and Reynolds Company

•

Dayton, Ohio, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 13 days ago | Updated 4 hours ago

IT Onsite Field Technician

The Reynolds and Reynolds Company

•

Fairfax, Virginia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi
Posted 6 days ago | Updated 4 hours ago

Proton System Administrator

The Reynolds and Reynolds Company

•

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 16 days ago | Updated 4 hours ago

Proton System Administrator

The Reynolds and Reynolds Company

•

Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 16 days ago | Updated 4 hours ago

IT Onsite Field Technician

The Reynolds and Reynolds Company

•

Jacksonville, North Carolina, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi
Posted 27 days ago | Updated 4 hours ago

Senior Desktop Support Technician

Leidos

•

Washington, USA

Full-time

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under
Posted 3 days ago | Updated 4 hours ago

IT Onsite Field Technician

The Reynolds and Reynolds Company

•

Savannah, Georgia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi
Posted 60+ days ago | Updated 4 hours ago