Zendesk solutions jobs

Remote

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Today

Job title: Zendesk Developer/ Consultant Location: Remote (Locals CA) Duration: 6 Months Position Summary We are seeking an experienced Zendesk Consultant to lead customer service platform implementations and optimization initiatives. The consultant will work directly with customers to gather requirements, configure solutions, and drive adoption across support organizations. Key Responsibilities Implement and optimize Zendesk solutions. Configure workflows, automations, and reporting. Gather

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Third Party, Contract

Depends on Experience

Zendesk Platform Owner

Remote

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Today

Hi , We have a job opening for the position of Zendesk Platform Owner. Please find the job description below and if you are interested, kindly share your updated resume with contact details Job Title: Zendesk Platform Owner Location: RemoteDuration : Long Term Zendesk Platform Owner Maintain platform architecture documentation, governance standards, and decision records. Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and e

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Contract

Depends on Experience

Zendesk Platform Owner | Remote | Contract

Remote

•

Today

Role : Zendesk Platform OwnerLocation : Remote Duration : Long-term Contract Job Description : Maintain platform architecture documentation, governance standards, and decision records.Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and employee experience.Evaluate new Zendesk capabilities, including AI and automation features, for fit with Smithfield HR service delivery. Zenplates Theme & Portal Experience Governance.Own the

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Contract

Depends on Experience

Principal AI Success Strategist, Customer Success

Austin, Texas

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Today

Job Description Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI in

Full-time

USD 185,000.00 - 277,000.00 per year

AI Success Strategist

Texas

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Today

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI initiatives start s

Full-time

USD 118,000.00 - 178,000.00 per year