Zendesk jobs in arlington, va

Remote

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Yesterday

Hi , We have a job opening for the position of Zendesk Platform Owner. Please find the job description below and if you are interested, kindly share your updated resume with contact details Job Title: Zendesk Platform Owner Location: RemoteDuration : Long Term Zendesk Platform Owner Maintain platform architecture documentation, governance standards, and decision records. Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and e

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Contract

Depends on Experience

Zendesk Platform Owner | Remote | Contract

Remote

•

Yesterday

Role : Zendesk Platform OwnerLocation : Remote Duration : Long-term Contract Job Description : Maintain platform architecture documentation, governance standards, and decision records.Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and employee experience.Evaluate new Zendesk capabilities, including AI and automation features, for fit with Smithfield HR service delivery. Zenplates Theme & Portal Experience Governance.Own the

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Contract

Depends on Experience

Zendesk Developer/ Consultant

Remote

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Today

Job title: Zendesk Developer/ Consultant Location: Remote (Locals CA) Duration: 6 Months Position Summary We are seeking an experienced Zendesk Consultant to lead customer service platform implementations and optimization initiatives. The consultant will work directly with customers to gather requirements, configure solutions, and drive adoption across support organizations. Key Responsibilities Implement and optimize Zendesk solutions. Configure workflows, automations, and reporting. Gather

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Third Party, Contract

Depends on Experience

IT Queue Manager II (JSF)

Arlington, Virginia

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Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities An Average DAy: As the IT Queue Manager Level II you will support the daily flow of incoming customer requests by reviewing, prioritizing, and routing account and data transfer paperwork to the appropriate teams

Full-time

USD 65,000.00 per year

AI Tool Support Engineering Lead

Arlington, Virginia

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 91,300.00 - 184,900.00 per year

Customer Success Systems Administrator

Remote

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18d ago

Zendesk Administrator w2 - Ideally NYC but may consider remote Role Overview The client is building out a best-in-class Customer Success and Support infrastructure, with Zendesk as our primary support platform alongside a growing suite of Customer Success tools. Were looking for a Customer Success Systems Administrator to own and evolve this ecosystem end to end. In this role, youll lead the implementation, configuration, and ongoing optimization of Zendesk while also supporting adjacent CS p

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Contract

Depends on Experience

Technical Support Specialist

Huntington, Virginia

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15d ago

Synthesis Health Who We Are We're a mission and values driven company with tremendous dedication to our customers. Our 100% remote team, spread across the US and Canada, is dedicated to a common goal - to revolutionize healthcare through innovation, collaboration, and commitment to our core values and behaviors. About the Opportunity Synthesis Health is looking for a stellar Technical Support Specialist. You will own outcomes for issues where the correct resolution depends on backend or technic

Full-time

USD 25.00 - 35.00 per hour

Network/Operations - Help Desk Support - Sr

McLean, Virginia

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Today

Job#: 3054176 Job Description: Help Desk Support - Sr Location: Remote Role Overview This position provides customer-first support for a growing business group. The role focuses on laptop support, with an even mix of Windows PCs, Macs, and mobile devices. Excellent customer service and engagement are primary responsibilities. Key Responsibilities Provide support for team members across multiple divisions.Focus on laptop support for Windows PCs, Macs, and mobile devices.Maintain excellent wr

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Full-time

$26 - $26 per hour

Partner Support Specialist: Remote

Remote

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6d ago

Partner Support Specialist Location: Fully Remote Employment Type: 12-month W2 contract Pay Rate: $125$135/hour depending on experience Russell Tobin is seeking a Partner Support Specialist to support a leading AI technology client. This role sits within a Partner Experience function responsible for building and scaling the systems, operations, and infrastructure that enable thousands of partners to build, sell, and deliver AI-powered solutions. This is not a traditional support role. The Partne

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Contract, Third Party

$125 - $135

Strategy & Ops Lead, Applied AI

Remote

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Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

USD 130,000.00 - 160,000.00 per year

Technical Support Engineer

Remote or Seattle, Washington

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Today

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their

Full-time

USD 73,872.00 - 110,000.00 per year

Technical Support Specialist - Tier II, Radius Mapping

Remote or Las Vegas, Nevada

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 75,000.00 - 85,000.00 per year

Application Security Engineer

Remote

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Today

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor

Full-time

USD 185,000.00 - 260,000.00 per year

Senior Staff AI Agent Engineer - Moveworks | Customer Deployment

Remote or San Francisco, California

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 190,900.00 - 334,100.00 per year

Support Engineer

Remote

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Today

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but

Full-time

USD 122,000.00 - 165,000.00 per year

Principal Software Engineer

Remote

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Today

Overview Cotiviti is consolidating several client-facing portals into one unified Client Performance Portal - spanning executive, analyst, and operations views, and covering SLA reporting, benchmarking, case detail, enhancement requests, roadmap visibility, regulatory insights, and billing self-service. One module already exists in production (Support/ticketing, built on Blazor/.NET, Azure PaaS, Okta, and Jira) and will be folded in rather than rebuilt from scratch. We're looking for a hands-o

Full-time

USD 130,000.00 - 176,000.00 per year

Platform Security Engineer

Remote

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Today

Full-time

USD 185,000.00 - 260,000.00 per year

Associate Solutions Engineer - Mixed Industries (West)

Remote

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Today

Role Overview The Associate Solutions Engineer is an early-career technical sales role designed for individuals who are passionate about technology, particularly AI, customer problem-solving, consultative selling, and customer experience transformation. The Solutions Engineering organization serves as the technical and business advisory arm of the Go-to-Market team, helping customers envision, validate, and realize the value of Talkdesk's platform and AI innovations. Our mission is to bridge c

Full-time

USD 124,000.00 - 164,000.00 per year

IT Engineering Manager II

Remote

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Today

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, i

Full-time

USD 134,470.00 - 180,800.00 per year

Sr. Technical Dealer Support Specialist

Remote or Texas

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Today

Senior Technical Dealer Support Specialist Why Mobility Global? At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we're creating new opportunities for our customers, our business, and our people. Founded in 2012, automotiveMastermind, a part of Mobility Global, is the automotive industry's

Full-time

USD 64,320.00 - 133,799.00 per year

Zendesk jobs in Arlington, VA 22203, USA