Zendesk jobs in austin, tx

Zendesk Platform Owner | Remote | Contract

Remote

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Yesterday

Role : Zendesk Platform OwnerLocation : Remote Duration : Long-term Contract Job Description : Maintain platform architecture documentation, governance standards, and decision records.Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and employee experience.Evaluate new Zendesk capabilities, including AI and automation features, for fit with Smithfield HR service delivery. Zenplates Theme & Portal Experience Governance.Own the

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Contract

Depends on Experience

Zendesk Developer/ Consultant

Remote

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Today

Job title: Zendesk Developer/ Consultant Location: Remote (Locals CA) Duration: 6 Months Position Summary We are seeking an experienced Zendesk Consultant to lead customer service platform implementations and optimization initiatives. The consultant will work directly with customers to gather requirements, configure solutions, and drive adoption across support organizations. Key Responsibilities Implement and optimize Zendesk solutions. Configure workflows, automations, and reporting. Gather

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Third Party, Contract

Depends on Experience

Principal AI Success Strategist, Customer Success

Austin, Texas

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Today

Job Description Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI in

Full-time

USD 185,000.00 - 277,000.00 per year

Zendesk Platform Owner

Remote

•

Yesterday

Hi , We have a job opening for the position of Zendesk Platform Owner. Please find the job description below and if you are interested, kindly share your updated resume with contact details Job Title: Zendesk Platform Owner Location: RemoteDuration : Long Term Zendesk Platform Owner Maintain platform architecture documentation, governance standards, and decision records. Review proposed changes for impacts to ticket workflows, routing, reporting, permissions, self-service, integrations, and e

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Contract

Depends on Experience

Senior Staff Data Engineer

Austin, Texas

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Today

Job Description Senior Staff Data Engineer- Enterprise Semantic Layer Our Enterprise Data & Analytics (EDA) team is looking for an experienced Senior Staff Engineer to lead the architecture and engineering of an Enterprise AI-ready semantic data platform. We are building an AI-ready Enterprise data foundation that enables analytics, applications, and AI agents to operate from the same trusted understanding of business data. Our platform includes trusted foundational data models across Custome

Full-time

USD 200,000.00 - 300,000.00 per year

CRM Platform Tech Lead (Solutions, Delivery & AI)

Austin, Texas

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Today

Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"-turning complex business requirements into elegant, scalable solutions and getting them across the finish line. In this role, you will be the go-to technical expert for a squad of developers and administrators. You won't be managing people in an HR capacity

Full-time

USD 161,000.00 - 241,000.00 per year

Lead Engineer, Issue Management & Triage

Austin, Texas

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Today

What we're doing isn't easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet - leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem)

Full-time

Technical Support Specialist - Autonomous Vehicles

Austin, Texas

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Today

Fleet Tech Support Specialist Location: Austin, TX - On-site Pay: $24-$25/hour Schedule: Full-time, rotating shifts including weekends 1st Shift: 6:00 AM - 2:00 PM2nd Shift: 2:30 PM - 11:00 PM We are hiring a Fleet Tech Support Specialist to support autonomous vehicle operations from an on-site operations center in Austin, TX. This is a computer-based operations role. You will not be driving the vehicles. Instead, you will monitor vehicles remotely through computer systems, review camera feeds

Full-time

USD 24.00 - 25.00 per hour

Customer Success Systems Administrator

Remote

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18d ago

Zendesk Administrator w2 - Ideally NYC but may consider remote Role Overview The client is building out a best-in-class Customer Success and Support infrastructure, with Zendesk as our primary support platform alongside a growing suite of Customer Success tools. Were looking for a Customer Success Systems Administrator to own and evolve this ecosystem end to end. In this role, youll lead the implementation, configuration, and ongoing optimization of Zendesk while also supporting adjacent CS p

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Contract

Depends on Experience

Technical Support Engineer

Austin, Texas

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Today

As a Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast's Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting, Audit, Compliance, Financial Reporting, IT, and more. Given the high-stakes roles that accuracy and deadlines play in these industries, we take pride in providing timely, trusted, and expert technical support. You'll lev

Full-time

USD 60,000.00 - 90,000.00 per year

Partner Support Specialist: Remote

Remote

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7d ago

Partner Support Specialist Location: Fully Remote Employment Type: 12-month W2 contract Pay Rate: $125$135/hour depending on experience Russell Tobin is seeking a Partner Support Specialist to support a leading AI technology client. This role sits within a Partner Experience function responsible for building and scaling the systems, operations, and infrastructure that enable thousands of partners to build, sell, and deliver AI-powered solutions. This is not a traditional support role. The Partne

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Contract, Third Party

$125 - $135

Strategy & Ops Lead, Applied AI

Remote

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Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

USD 130,000.00 - 160,000.00 per year

Technical Support Engineer

Remote or Seattle, Washington

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Today

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their

Full-time

USD 73,872.00 - 110,000.00 per year

Technical Support Specialist - Tier II, Radius Mapping

Remote or Las Vegas, Nevada

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 75,000.00 - 85,000.00 per year

Application Security Engineer

Remote

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Today

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor

Full-time

USD 185,000.00 - 260,000.00 per year

Senior Staff AI Agent Engineer - Moveworks | Customer Deployment

Remote or San Francisco, California

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 190,900.00 - 334,100.00 per year

Support Engineer

Remote

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Today

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but

Full-time

USD 122,000.00 - 165,000.00 per year

Principal Software Engineer

Remote

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Today

Overview Cotiviti is consolidating several client-facing portals into one unified Client Performance Portal - spanning executive, analyst, and operations views, and covering SLA reporting, benchmarking, case detail, enhancement requests, roadmap visibility, regulatory insights, and billing self-service. One module already exists in production (Support/ticketing, built on Blazor/.NET, Azure PaaS, Okta, and Jira) and will be folded in rather than rebuilt from scratch. We're looking for a hands-o

Full-time

USD 130,000.00 - 176,000.00 per year

Platform Security Engineer

Remote

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Today

Full-time

USD 185,000.00 - 260,000.00 per year

Associate Solutions Engineer - Mixed Industries (West)

Remote

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Today

Role Overview The Associate Solutions Engineer is an early-career technical sales role designed for individuals who are passionate about technology, particularly AI, customer problem-solving, consultative selling, and customer experience transformation. The Solutions Engineering organization serves as the technical and business advisory arm of the Go-to-Market team, helping customers envision, validate, and realize the value of Talkdesk's platform and AI innovations. Our mission is to bridge c

Full-time

USD 124,000.00 - 164,000.00 per year

Zendesk jobs in Austin, TX, USA