Zendesk jobs in austin, tx

Remote

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4d ago

Work Authorization: or USC Availability: Candidates should be available for an end-client interview within the next few days. Job SummaryWe are seeking an experienced Zendesk Administrator to manage, configure, and optimize the Zendesk platform supporting enterprise customer and support operations. The ideal candidate will have strong hands-on experience with Zendesk administration, workflow automation, reporting, integrations, user management, and support operations. Key ResponsibilitiesAdminis

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Contract

Depends on Experience

CRM Platform Tech Lead (Solutions, Delivery & AI)

Austin, Texas

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Today

Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"-turning complex business requirements into elegant, scalable solutions and getting them across the finish line. In this role, you will be the go-to technical expert for a squad of developers and administrators. You won't be managing people in an HR capacity

Full-time

USD 161,000.00 - 241,000.00 per year

Senior Fullstack Engineer, Solve

Austin, Texas

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Today

Job Description About the Role Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Fullstack Engineer to help build Solve - an AI-powered conversation engine that resolves customer issues across channels. You'll deliver e

Full-time

USD 145,000.00 - 217,000.00 per year

Senior Backend Software Engineer, Solve Voice

Austin, Texas

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Today

Job Description Senior Full Stack Engineer, Solve Voice Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Full Stack Engineer to build the real-time voice AI product that makes live conversations feel natural and reliab

Full-time

USD 145,000.00 - 217,000.00 per year

Technical Support Specialist - Autonomous Vehicles

Austin, Texas

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Today

Fleet Tech Support Specialist Location: Austin, TX - On-site Pay: $24-$25/hour Schedule: Full-time, rotating shifts including weekends 1st Shift: 6:00 AM - 2:00 PM2nd Shift: 2:30 PM - 11:00 PM We are hiring a Fleet Tech Support Specialist to support autonomous vehicle operations from an on-site operations center in Austin, TX. This is a computer-based operations role. You will not be driving the vehicles. Instead, you will monitor vehicles remotely through computer systems, review camera feeds

Full-time

USD 24.00 - 25.00 per hour

Forward Deployed Engineer

Remote or California

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Today

Job Description Forward Deployed Engineer (FDE) - AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid-part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our most strategic customers to solve their most complex, high-stakes technical blockers. Whether it's architecting a multi-layered AI agent, building custom data pipelines for Zendesk, or integrating our AI capabilities

Full-time

USD 200,000.00 - 300,000.00 per year

Sr. Manager CX Data and Insights

Remote or Utah

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Today

Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join our CX Data & Insights team to uplevel our capabilities across the business. This Individual Contributor (IC) role is designed as a "quantitative swiss army knife" who can act as

Full-time

USD 139,000.00 - 209,000.00 per year

Technical Support Specialist

Austin, Texas

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Today

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to con

Full-time

USD 57,000.00 - 90,000.00 per year

System Administrator

Austin, Texas

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Today

Why DaBella? DaBella is the fastest-growing home improvement company in the United States. We have a total of 67 branches across the nation and are continuing to open new locations every year! Our vision is to care for families and care for homes, while striving to transform home improvement services across the county! When you join the DaBella Team, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders. Schedule:

Full-time

USD 80,000.00 per year

Community Support Specialist - #26-19128

Remote

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17d ago

Duration: 6+ Months Job Description: We are seeking a Specialist to join client Community Support Team. This role will primarily focus on managing ticketed support requests from our community of users and moderators. You will be responsible for efficiently resolving a variety of issues, escalating complex problems when necessary, and working collaboratively with cross-functional teams to enhance the moderator support experience. Key Responsibilities Provide first-line support for non-technica

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Contract

$20 - $21

HR Generalist

Remote

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4d ago

Position Summary We are seeking a customer-focused HR Generalist to support employees by providing guidance on a wide range of Human Resources topics. This role serves as the primary point of contact for employee HR inquiries via phone and email, resolves issues, creates and manages ServiceNow cases, and ensures timely follow-up.This position is part of an HR Shared Services team supporting employees during the organization''s transition from PeopleSoft (PS) to Oracle HCM. Training will be provi

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Contract

20 - 25

IT Specialist / Helpdesk Technician - Remote

Remote or Schaumburg, Illinois

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Today

Overview Connection has a fantastic opportunity through our Technical Staffing division for a Technical Help Center IT Specialist. This is a contract to hire remote position with benefits. Success in this role requires a positive attitude, strong customer service skills, curiosity, and a willingness to learn while supporting a fast-paced, nationwide organization. Responsibilities Provide Tier 1 and Tier 2 technical support for corporate team members and pet care centers nationwide.Troublesho

Full-time

Technical Support Specialist - Tier II, Radius Mapping

Remote or Texas

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Specialist - Tier II, Eclipse Analytics

Remote or Texas

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Today

Full-time

USD 75,000.00 - 85,000.00 per year

Technical Support Engineer

Remote

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Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

Help Desk Coordinator II

Remote or South Carolina

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Today

Overview Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team. About Us: WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale. Position

Full-time

USD 17.84 - 30.43 per hour

Manager, Technical Support

Remote or Overland Park, Kansas

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Today

Who We Are HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and mor

Full-time

Scan Data Programs Manager

Remote or Colorado

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Today

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale,

Full-time

USD 90,000.00 - 110,000.00 per year

Senior AI Operations Lead

Remote

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Today

CodePath is the largest educator of college computer science students in the country. We've trained over 40,000 students from 1,000+ universities, and our partners include Amazon, Google, and other leading technology companies. We've spent nearly a decade training the next generation of technical talent, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world. We're now expanding into new markets and scaling our team so we ca

Full-time

USD 110,000.00 - 150,000.00 per year

Senior Manager, CX Systems & IT

Remote

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Today

Dandy is transforming the massive and antiquated dental industry-an industry worth over $400B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world-empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their pract

Full-time

USD 147,675.00 - 179,000.00 per year

Zendesk jobs in Austin, TX, USA