Zendesk jobs in remote

Hybrid in Pune, Maharashtra

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Today

Job Summary Job Description Job Summary We are looking for a skilled Zendesk Developer with 3-6 years of experience to support the implementation, configuration, and ongoing evolution of Zendesk solutions across our support ecosystem. In this role, you will partner with Support Operations, IT, and Product teams to translate business requirements into scalable workflows, automation, and integrations that improve agent efficiency and customer experience. You will own end-to-end delivery-from so

Full-time

Zendesk Administrator

Remote

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4d ago

Work Authorization: or USC Availability: Candidates should be available for an end-client interview within the next few days. Job SummaryWe are seeking an experienced Zendesk Administrator to manage, configure, and optimize the Zendesk platform supporting enterprise customer and support operations. The ideal candidate will have strong hands-on experience with Zendesk administration, workflow automation, reporting, integrations, user management, and support operations. Key ResponsibilitiesAdminis

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Contract

Depends on Experience

Forward Deployed Engineer

Remote or California

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Today

Job Description Forward Deployed Engineer (FDE) - AI & Solutions As a Forward Deployed Engineer (FDE), you are part of an elite technical hybrid-part software engineer, part strategic consultant. You don't just sell the dream; you build the reality. You will be embedded with our most strategic customers to solve their most complex, high-stakes technical blockers. Whether it's architecting a multi-layered AI agent, building custom data pipelines for Zendesk, or integrating our AI capabilities

Full-time

USD 200,000.00 - 300,000.00 per year

Senior Director, Technology Alliances

San Francisco, California

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Today

Job Description Zendesk is seeking a visionary and high-impact Senior Director, Strategic AI & Hyperscaler Partnerships to lead our global partner strategy and secure Zendesk's position at the absolute forefront of Generative AI, LLM, and Agentic AI innovation. Sitting at the critical intersection of product, engineering, CTO and corporate strategy, you will be the executive anchor for Zendesk's relationship with the rapidly evolving AI & Hyperscaler ecosystem. You will work hand-in-hand with

Full-time

USD 298,000.00 - 446,000.00 per year

CRM Platform Tech Lead (Solutions, Delivery & AI)

Austin, Texas

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Today

Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"-turning complex business requirements into elegant, scalable solutions and getting them across the finish line. In this role, you will be the go-to technical expert for a squad of developers and administrators. You won't be managing people in an HR capacity

Full-time

USD 161,000.00 - 241,000.00 per year

Sr. Manager CX Data and Insights

Remote or Utah

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Today

Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join our CX Data & Insights team to uplevel our capabilities across the business. This Individual Contributor (IC) role is designed as a "quantitative swiss army knife" who can act as

Full-time

USD 139,000.00 - 209,000.00 per year

Senior Fullstack Engineer, Solve

Austin, Texas

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Today

Job Description About the Role Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Fullstack Engineer to help build Solve - an AI-powered conversation engine that resolves customer issues across channels. You'll deliver e

Full-time

USD 145,000.00 - 217,000.00 per year

Senior Backend Software Engineer, Solve Voice

Austin, Texas

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Today

Job Description Senior Full Stack Engineer, Solve Voice Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Full Stack Engineer to build the real-time voice AI product that makes live conversations feel natural and reliab

Full-time

USD 145,000.00 - 217,000.00 per year

Community Support Specialist - #26-19128

Remote

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17d ago

Duration: 6+ Months Job Description: We are seeking a Specialist to join client Community Support Team. This role will primarily focus on managing ticketed support requests from our community of users and moderators. You will be responsible for efficiently resolving a variety of issues, escalating complex problems when necessary, and working collaboratively with cross-functional teams to enhance the moderator support experience. Key Responsibilities Provide first-line support for non-technica

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Contract

$20 - $21

Senior Project Manager

Boyers, Pennsylvania

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Today

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Full-time

0 to 0

IT support engineer

Newark, New Jersey

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20d ago

Position Summary: We are seeking a motivated and eager IT Support Level 1 Specialist to join our growing team. This role is ideal for someone starting their career in IT who is excited to learn, grow, and contribute to a modern, cloud-first IT environment. The position focuses on providing excellent user support, assisting with day-to-day IT operations, and learning from more experienced team members. The ideal candidate will demonstrate initiative, a willingness to take ownership of tasks, and

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Full-time

Depends on Experience

Integration Services Engineer

Hybrid in Fort Washington, Pennsylvania

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4d ago

Immediate need for a talented Integration Services Engineer. This is a 12 Months Contract opportunity with long-term potential and is located in Fort Washington, PA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:26-25675 Pay Range: $70 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Setting up and m

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Contract

70 - 75

HR Generalist

Remote

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4d ago

Position Summary We are seeking a customer-focused HR Generalist to support employees by providing guidance on a wide range of Human Resources topics. This role serves as the primary point of contact for employee HR inquiries via phone and email, resolves issues, creates and manages ServiceNow cases, and ensures timely follow-up.This position is part of an HR Shared Services team supporting employees during the organization''s transition from PeopleSoft (PS) to Oracle HCM. Training will be provi

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Contract

20 - 25

AI Product Support Lead

San Francisco, California

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Today

Most support teams react. We want to build one that prevents. Wonderschool serves government agencies, childcare providers, parents, and teachers across multiple products. This role exists to make sure every one of them gets what they need, fast, and to build the systems that make that scalable. You do not need a product management background to do this job. We are open to engineers, founders, support operators, and anyone who can build, ship, and stay deeply close to the customer. The Role Y

Full-time

Application Support Specialist

Hybrid in San Diego, California

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6d ago

This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support. Main Duties & Responsibilities: - Monitor, triage, and resolve application support tickets. - Assist users with access, configuration, workflow, and system issu

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Contract

Depends on Experience

Application Support Specialist

Hybrid in Flower Mound, Texas

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6d ago

Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support. Main Duties & Responsibilities: - Monitor, triage, and resolve application support tickets. - Assist users with access, configuration, workflow, and system issues. - Reproduce and documen

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Contract

Depends on Experience

Application Support Specialist

Hybrid in Lakeland, Florida

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6d ago

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Contract

Depends on Experience

Application Support Specialist

Hybrid in East Point, Georgia

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24d ago

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Contract

Depends on Experience

Client Support Specialist

Liberty Lake, Washington

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Today

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a differ

Full-time

USD 34,800.00 - 50,600.00 per year

Technical Support Specialist - Autonomous Vehicles

Austin, Texas

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Today

Fleet Tech Support Specialist Location: Austin, TX - On-site Pay: $24-$25/hour Schedule: Full-time, rotating shifts including weekends 1st Shift: 6:00 AM - 2:00 PM2nd Shift: 2:30 PM - 11:00 PM We are hiring a Fleet Tech Support Specialist to support autonomous vehicle operations from an on-site operations center in Austin, TX. This is a computer-based operations role. You will not be driving the vehicles. Instead, you will monitor vehicles remotely through computer systems, review camera feeds

Full-time

USD 24.00 - 25.00 per hour