zendesk Jobs in san jose, ca

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Technical Support Specialist, Customer Service Tools

Netflix, Inc.

•

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need
Posted 54 days ago | Updated 12 hours ago

Senior Engineer with Loyalty Programs / Credit Card Rewards Exp

Orasi Software

•

Remote

Contract, Third Party

Frontend: React JS Backend: Node with Express JS DB: postgres Cloud and Related Services: AWS (S3, Cognito, Cloudwatch, Elasticbeanstalk, route53, etc.), Twilio Integrations Issuer/Processor (GraphQL) Transaction data enrichment bank account integration for repayment & car loan rewards Vehicle information Redemption Option OTP & texting CS & IVR We are looking for senior engineers with experience building financial or equivalent systems handling concepts like financial ledgers, idempotenc
Easy Apply
Posted 15 days ago | Updated 15 days ago

IT Lead - Client Services

Roblox

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San Mateo, California, USA

Full-time

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with op
Posted 47 days ago | Updated 12 hours ago

Architect with Loyalty Programs / Credit Card Rewards Exp

Orasi Software

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Remote

Third Party, Contract

Frontend: React JS Backend: Node with Express JS DB: postgres Cloud and Related Services: AWS (S3, Cognito, Cloudwatch, Elasticbeanstalk, route53, etc.), Twilio Integrations Issuer/Processor (GraphQL) Transaction data enrichment bank account integration for repayment & car loan rewards Vehicle information Redemption Option OTP & texting CS & IVR We are looking for senior engineers with experience building financial or equivalent systems handling concepts like financial ledgers, idempotenc
Easy Apply
Posted 15 days ago | Updated 15 days ago

Desktop Support

TEKsystems

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Remote or Aurora, Illinois, USA

Full-time

Required: 5+ years of experience working in a desktop support environment. Extensive experience with Windows OS administration and applications MDM tool experience with Experience with Microsoft 365, including comprehensive knowledge of all applications and services within. Working knowledge of VoIP (Cisco) and V/C systems and internet-based video conferencing such as Zoom. Comfortable with managing and manipulating directory systems (AD, LDAP). Experience supporting TCP/IP networks and wireless
Posted 6 days ago | Updated 9 hours ago

Desktop Support

TEKsystems

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Remote or North Sioux City, South Dakota, USA

Full-time

Required: 5+ years of experience working in a desktop support environment. Extensive experience with Windows OS administration and applications MDM tool experience with Experience with Microsoft 365, including comprehensive knowledge of all applications and services within. Working knowledge of VoIP (Cisco) and V/C systems and internet-based video conferencing such as Zoom. Comfortable with managing and manipulating directory systems (AD, LDAP). Experience supporting TCP/IP networks and wireless
Posted 6 days ago | Updated 9 hours ago

Technical Support Analyst

TEKsystems

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Remote or Franklin, Wisconsin, USA

Full-time

Description We are hiring for a Service Desk Technician in Milwaukee, WI. Technicians in this role provide technical support within a contact center environment. Responsibilities include troubleshooting remote hardware, custom and commercial software, and connectivity issues. Support is delivered via phone and chat interactions using remote access software. The role involves assisting with Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and various in-house, commercial, a
Posted 7 days ago | Updated 9 hours ago

Sr Data Analyst, Knowledge Management and Training - FreeWheel NYC

Comcast Corp

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New York, USA

Full-time

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role is based in the New York City office (Midtown Manhattan). In-person attendance
Posted 16 days ago | Updated 12 hours ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol