Job#: 2023692 Job Description: Apex Systems is hiring a Customer Support Agent to work in a fast paced, busy, but amazingly fun environment supporting a video game franchise. This work will be email support via Zendesk. We are looking for candidates with previous experience in a high volume support environment providing technical support or customer support via email. This is an open ended contract role paying $23-$25/hr Major Responsibilities: Account & Platform level Tickets - The ticket typ
Who Are We? Postman is the world's leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, w
Requirement: Manage third-party tools and platforms like Zendesk, SnapEngage, AWS, as well as our custom-built tools and scripts for maintaining these systems. Own maintenance, upgrades, incident response, user and data management and customization of these platforms as part of the CX Technology team Work with cross functional partners, like our Operations and Self-Support teams, to understand their goals and problems, then translate business requirements into technical solutions. See opport