Overview Job Summary Galapagos Federal Systems, LLC is seeking an experienced, customer-focused Senior Computer User Support Specialist to support operations at the Transformation Decision Analysis Center (TDAC) IT Mission Support Center (ITMSC). This senior-level position delivers Tier 2, concierge-style IT support to a user base of over 600 enterprise customers, operating Monday through Friday from 7:00 a.m. to 5:00 p.m. In this role, you will act as a trusted technical advisor, providing re