Title: Jira Administrator (Level 2) Location: Alpharetta, GA and Omaha, NE Duration: 12 Months+ Rate: Negotiable Responsibilities: Own, troubleshoot, solve complex customer technical issues, using collaboration, troubleshooting best practices, transparency within and across teams, maintain updates on the JIRA or Confluence tickets and enhancement requests. Error diagnosis (code review if needed), debugging, validation, and root cause analysis in Atlassian products. Enable replication of issues t