Here you go, Business Analyst- BP Functional Consultant- HRSD Remote Fulltime Primary Skills: BA, Business Process Consultancy, HRSD Job Description: Implement/Standardize/Optimize ITIL Service Management processes and functions for a large customer environment where IT services may get offered by multiple service providers. Plan end-to-end ITSM function cum process implementation considering various business and strategic scenarios. Reengineer existing processes and design new processes to dr