Dynamics 365 CCaaS & Copilot Studio Architect Location: Atlanta, GA | Chicago, IL | Vienna, VA Employment Type: Full Time Permanent Role Overview: Seeking a Dynamics 365 CCaaS & Copilot Studio Architect to lead the end to end architecture, design, and technical governance of enterprise scale contact center and customer experience (CX) solutions built on the Microsoft ecosystem. This role is responsible for translating business and CX requirements into secure, scalable, and highly available CCa