GDOT IT Senior Support Specialist 3Atlanta, GA 30308Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users'' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff. Qualifications: High school diploma or GED AND Two years of education or expe