Digital Contact Center Transformation Architect We are looking for asenior, hands-on Digital Contact Center Transformation Architectto own the technical direction and outcomes of a modern, digital contact center platform (the new MS Dynamics 365 Contact Center). This role is focused ondriving measurable performance across digital channels(chat, messaging, email), leveragingAI, Copilot, and automation, and serving as atrusted onsite advisorto business and technology stakeholders. This isnotmo