Category: Information Technology Services Management (ITSM Operations) Duration: 09/01/2026 - 08/31/2027 Location: 5805 N Lamar Blvd, Bldg G, Austin, Texas 78753. Work Arrangement: Hybrid - On Site and Telework. I. DESCRIPTION OF SERVICES Texas Department of Public Safety requires the services of 1 Process Improvement Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of Process Improvement Manager 3, Information Technology Services Management (ITSM Ope