Helpdesk Support Belmont, CA Onsite Fulltime Job Details: Provide first-level technical support for faculty, staff, and students via phone, email, or ticketing system. Troubleshoot and resolve issues related to desktops, laptops, printers, networks, and software applications. Support classroom and event Audio-Visual (AV) setups, ensuring smooth operation of conferencing tools and presentation equipment. Log, track, and document all incidents and requests in the ticketing system, escalating