Job Description This is a temporary position. JOB SUMMARY: The Principal Engineer, ITSM Platforms (ServiceNow Mobile Experience) is responsible for the technical architecture, development, and ongoing evolution of an internal, employee-facing mobile application for iOS and Android built on the ServiceNow platform, supporting both IT Service Management (ITSM) and HR Service Delivery functions. This role serves as the senior technical authority for the ServiceNow Mobile Experience, owning the de