Description Responsibilities: 20% - Maintain OCC quality assurance program, ensuring clean data for OCC Automated KPIs, generating monthly OCC KPI reports. 15% - Perform inquiries for discrepancies of OCC KPI data, including analysis of OCC event management of real-time incidences. 15% - Track and monitor progress on remediation activities, including conducting independent verification and documentation of completion. 10% - Develops and conducts regular internal quality insurance reviews and o