Position ID: 621060-PLITSM Title: Project Leader/IT Service Management Specialist (Service now/IT Change Management/Incident Management/Problem Management/ITIL Certification) Location: Boca , FL Length: Long TermTravel required: 5% Telecommute: no Skills: "Project Leader/IT Service Management Specialist ; ServiceNow platform; IT Change Management/Incident Management/Problem Management; Major Incident Manager; ITIL Certification; MS Project/Office/Visio/Sharepoint, Agile, Software tools, SDLC; m