Burlington, Massachusetts
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Today
Job#: 3013902 Job Description: Field Support Technician Job Summary Responsible for delivering world-class field support services across all entities and affiliates. This Tier 2 in-person support role manages customer requests and incident resolution using the IT Service Management suite. Key duties include: Acting as an escalation point for unresolved Service Desk tickets.Logging, triaging, resolving, and following up on service requests/incidents.Supporting PCs, printers, peripherals, and mo
Easy Apply
Full-time
USD 25.00 per hour