Technical Program Manager (TPM) CRM Transformation & Customer Support Contract Foster City, CA Onsite (4 Days) Zoox Role Overview We are seeking an experienced Technical Program Manager (TPM) to lead a multi-phase customer support program spanning CRM transformation, Service Cloud enhancements, chatbot/AI initiatives, and agentic experiences to optimize operations. This role requires a hands-on program leader who can operate at both strategic and execution levels , driving cross-functional al