Role: Principal Kafka Support & Reliability Engineer Location: Canton, MA Role Descriptions: Tier 3 Incident Management Escalation SupportAct as the highest technical escalation point for Kafka production incidents Sev 1 Sev 2.Lead deep troubleshooting across 1. Broker instability| controller elections| ISR shrinkage2. Under replicated partitions and leader imbalance3. Producerconsumer failures| lag spikes| and rebalance stormsDisk| network| JVM| and request handler saturationProvide hands on re