CCaas Data Engineer Location: Sunrise, FL (or) Charlotte, NC (Onsite) Job Description: Key Skills: CCaaS/CTI/CRM, IVA, IVR, Java, Microservices, Springboot, Kafka, AI/ML(Sarima/Prophet), Release Management(Maven/Git) Minimum 4+ years of commercial software development experience.Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service solutions, including conversational IVR design, NLU/NLP modeling, intent and flow orchestr