Charlotte, North Carolina
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Yesterday
JOB DESCRIPTION: Job Title: Conversational AI Architect Telecom Customer Retention Agent (Google CXAS) One-liner JD: Architect and design a customer retention conversational agent on Google CXAS, defining guardrails, escalation protocols, disconnect-reason detection, promotional offer recommendations, quality controls, reusable configurations, and context designs, while leading an offshore pod alongside an onsite BA. Primary Skills: Google CXAS / Contact Center AI (Dialogflow CX, Agent Assist),
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$60 - $65
















