Required Experience & Skills 8+ years of experience in:Engineering OperationsApplication Maintenance & SupportHands-on support experience with:JavaJ2EE projectsExperience with:Monitoring tools (e.g., Dynatrace)Incident ManagementChange ManagementKey Responsibilities Manage day-to-day operations activities for the CSO suite of applications, including:System upgradesDatabase patchingCertificate renewalsIncident triaging and resolutionOwn:System uptimeSLA managementOperational KPIsLead:Incident man