Picking and Packing Services Tier 2 Manage daily operations of the Personnel performing Tier 1 picking and packing Services (Tier 1 Pick-Pack team) and handle escalations from the team Ensure the team maintains a clean site and work environment Ensure all processes and procedures are followed on-site by the Tier 1 Pick-Pack team Ensure failed orders are being reported to the customer support team Facilitate partner success by providing support as required to partners on-site Build sustainable r