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Chicago, Illinois

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Today

Top Skills 1+ year of team lead experienceDesktop support / break-fixAV & video conferencing supportWindows/Mac + mobile support Additional Skills Help desk supportActive DirectoryImaging and device setupAsset tracking & inventorySoftware installsDocumentation & reportingLogistics (shipping/equipment coordination)Basic project support Role Overview Hands-on IT Team Lead supporting end user and onsite services. Manages daily support, ticket queues, and escalations while also troubleshooting is

Full-time

USD 29.00 - 32.00 per hour

Lead IT Site Support Technician **MSP Experience Preferred**

Chicago, Illinois

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Today

Description Team Lead - End User & Site IT Services (North America): Responsible for leading day-to-day operations across desktop support, asset management, AV support, and site services while providing hands-on technical support as needed. Oversees team performance, workload distribution, SLA adherence, and acts as the primary escalation point for complex issues. Monitors and manages all incidents across ServiceNow queues for North America, ensuring timely resolution using documented procedures

Full-time

USD 29.00 - 32.00 per hour

Senior Technician, IT Infrastructure

Remote or Hybrid in London, England

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Today

Why Ryan? Competitive Compensation and BenefitsBusiness Connectivity Reimbursement (Phone/Internet)Gym Membership or Equipment ReimbursementLinkedIn Learning SubscriptionFlexible Work EnvironmentTuition Reimbursement After One Year of ServiceAccelerated Career PathAward-Winning Culture & Community Outreach The Senior Technician is a cornerstone within Ryan's Information Technology (IT) team, adept in Desktop Administration with a broad skill set in IT infrastructure, including Networks, Servers,

Full-time

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