ServiceNow ESM Architect || Contract at Chicago, IL Own end to end solution design for ESM (Enterprise Service Management) capabilities on ServiceNow, ensuring functional needs are met through scalable, compliant solutions aligned to the Golden Instance architecture.Oversee solution design for specific ESM capabilities or functional waves (e.g. Finance, Procurement, IT).Review and validate the design coming from System Integrators and ensure designEnsure consistent design patterns across IT, HR,