Practice: Managed Services Position Title: IOC Specialist / Service Desk Position Location: On-site, Mason/Cincinnati, OH Reports to: Team Lead/Manager Job Summary: The IOC Specialist is a position that provides an opportunity to work in a fast-paced collaborative environment where they must be monitoring both our and customer infrastructure and resolve any incident that appear. Schedule: Wednesday to Saturday, 7:00am - 5:00pm EST FLSA Status: Non-Exempt. Essential Functions: Analysis and verifi