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IT Field Support Specialist

The Jupiter Group

Columbus, Indiana • 28d ago

Easy Apply

Full-time

Depends on Experience

Information Technology Technician I (Computer Network Support Specialist)

Oak Grove Technologies

Butlerville, Indiana • Today

Full-time

Specialist, Field Support Engineering

McKesson Corporation

Remote or Pennsylvania • Today

Full-time

USD 90,000.00 - 110,000.00 per year

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

Help Desk & Application Support Specialist - 100% Remote - Long term contract(Client in Trenton, NJ)

Technovision, Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

IT Application Support Specialist

TridentCare

Remote • Today

Full-time

USD 70,000.00 per year

IT Support Specialist I - Night

ASM Research

Remote • Today

Full-time

Technical Support Specialist, IT-Apps

Rippling

Remote or Nevada • Today

Full-time

USD 23.49 per hour

IT Support Specialist (Salesforce/CHATS Support) - Remote

Strategic Technology Institute Inc

Remote • Today

Full-time

IT Engineering Systems Support Specialist (Remote)

Parsons Services Company

Remote • Today

Full-time

USD 88,400.00 - 154,700.00 per year

IT Support Specialist

Kforce Technology Staffing

Remote or Doral, Florida • Today

Contract

$11.08 - $15.00 hourly

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Associate Specialist - IT Asset Management

Maximus, Inc.

Remote • Today

Full-time

USD 70,000.00 per year

Senior IT Support Technician

Emergent Software

Remote or Atlanta, Georgia • Today

Full-time

USD 50,000.00 - 75,000.00 per year

IT Operations Specialist

Alpaca

Remote • Today

Full-time

IT Project Management (Senior/Specialist) Olympia

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Administrative Support Specialist Tool Support

Mindlance

Remote • 6d ago

Easy Apply

Contract

$25 - $30

L&I IT System Administrator - Senior Specialist (Azure)

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Application Support Specialist

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$20 - $30

IT Support Specialist II - 073QE

Quartus Engineering Inc

Remote or San Diego, California • Today

Full-time

USD 29.00 - 49.00 per hour

IT Documentation Specialist

Goldbelt Inc

Remote • Today

Full-time

USD 83,000.00 - 86,000.00 per year

Renewals Specialist Lead (Cisco IT service contract renewals)

Computacenter

Remote or California • Today

Full-time

Tier II: IT Specialist (Frankfort, Germany)

ACI Solutions

Remote • 25d ago

Easy Apply

Full-time

Depends on Experience

IT Specialist / Helpdesk Technician - Remote

Connection

Remote or Schaumburg, Illinois • Today

Full-time

Technical Customer Support Specialist

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more

AI Delivery & Support Specialist

Ntiva

Remote or McLean, Virginia • Today

Full-time

USD 70,000.00 - 85,000.00 per year

IT Security Specialist 2

Info Origin Inc.

Remote • 12d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Cisco
Computer Hardware
Conflict Resolution
Customer Support
HP
IT Infrastructure
Information Technology
Laptop
Microsoft Certified Professional
IOS Development
IT Service Management
Network+
Printers
Microsoft Windows
Routers
Mobile Devices
DOS
LAN
Project Management
Remote Support
Supervision
Product QA
WAN
Virtual Private Network
Wireless Communication

Summary

The Field Support Specialist will provide a combination of project management and technical coordination for infrastructure projects and operational initiatives based on business requirements from both Corporate Houston and field offices, as defined by the scope of the project. The primary focus of this position is to be the single point of contact for all IT-related issues at the assigned site - Columbus, Indiana. This includes taking ownership of all IT issues and concerns, ensuring the appropriate escalations, and assisting in determining the root causes of IT issues are understood and addressed.

Travel Requirement

Must be willing to travel up to 80% for daily site visits as needed and possibly overnight stays.
Excellent driving record required, with no major violations within the last three years. A reliable personal vehicle is required, mileage will be reimbursed - once converted, the company will provide a "take home" Company vehicle (small SUV or truck), and a company gas card.

Responsibilities

Interact, build, and maintain strong relationships with all levels of the organization.
Responsible for supporting all hardware and software on company desktops and providing expert second-level desktop support.
Provide current communication and assist in the execution of IT initiatives that might impact the respective assigned sites.
Develop and maintain up-to-date PC and accessories inventory and promote IT standards for their assigned sites.
Respond to phone and e-mail inquiries that are placed in your queue and directly interact with customers towards a resolution.
Follow up with end users to ensure problems are resolved successfully and satisfactorily.
Provide IT training to customers to ensure successful use of IT equipment.
Maintain professional growth and development through continued education and training.
Work with other IT groups to roll out hardware and software upgrades, implement new equipment and services, and assist with new product testing and special projects.
Install and troubleshoot Microsoft Windows 10\11 operation systems and standard business applications, including desktops and laptops, and associated peripherals.
Document and revise all resolutions to be updated in IT Knowledge Base
Be able to manage and prioritize a heavy caseload and respond to customer''s requests promptly.
Work a flexible schedule and provide after-hours support as necessary.
Maintain detailed documentation of each service call in an online tracking system.

Education/Experience

Preferably a 4-year Bachelor''s degree in Information Systems from an accredited college/university or comparable knowledge/experience in a technology-related field
Possessing any of the following certifications would be highly desired: A+, Net+, MCP, MCDST, or HDI Desktop Field Support Technician or comparable.
2 or more years of work-related experience required, preferably in the Oil and Gas Sector
Experience in the following IT areas – PC, LAN, WAN, Site-to-Site VPN, Wireless (preferably Cisco) and web-based solutions, and DOS-based applications are required.
Experience and knowledge of Server 2019, Cisco Routers and Switches
Ability to set up and manage mobile devices required (iOS, Androids, Air Cards, etc.)
Experience in setting up HP LaserJet and Multi-functional printers required.
Experience working with ITSM software preferably BMC Remedy.

Qualifications/Skills

Self-motivated and able to work with limited supervision.
Understanding of IT Infrastructure, Security and Applications.
Time Management – Punctuality is critical.
Understanding of business strategy and the impact of IT on those strategies.
Exceptional customer support and interpersonal skills.
Excellent troubleshooting and problem-solving skills.
Desire to learn, work, and contribute to a team environment to accomplish overall team objectives in a demanding organization.
Excellent verbal and written communication skills.
Ability to document Status Report, Inventory/Asset Sheet, and Vacation.
Willingness to travel with Techs to learn how they function with I.T. equipment.
Strong organizational skills

Physical Requirement

Ability to routinely lift at least 50 lbs.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120234
Position Id: 9014775
Posted 30+ days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Eric ORourke

Senior Recruiter @ The Jupiter Group

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Skills

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Summary

Travel Requirement

Must be willing to travel up to 80% for daily site visits as needed and possibly overnight stays.
Excellent driving record required, with no major violations within the last three years. A reliable personal vehicle is required, mileage will be reimbursed - once converted, the company will provide a "take home" Company vehicle (small SUV or truck), and a company gas card.

Responsibilities

Interact, build, and maintain strong relationships with all levels of the organization.
Responsible for supporting all hardware and software on company desktops and providing expert second-level desktop support.
Provide current communication and assist in the execution of IT initiatives that might impact the respective assigned sites.
Develop and maintain up-to-date PC and accessories inventory and promote IT standards for their assigned sites.
Respond to phone and e-mail inquiries that are placed in your queue and directly interact with customers towards a resolution.
Follow up with end users to ensure problems are resolved successfully and satisfactorily.
Provide IT training to customers to ensure successful use of IT equipment.
Maintain professional growth and development through continued education and training.
Work with other IT groups to roll out hardware and software upgrades, implement new equipment and services, and assist with new product testing and special projects.
Install and troubleshoot Microsoft Windows 10\11 operation systems and standard business applications, including desktops and laptops, and associated peripherals.
Document and revise all resolutions to be updated in IT Knowledge Base
Be able to manage and prioritize a heavy caseload and respond to customer''s requests promptly.
Work a flexible schedule and provide after-hours support as necessary.
Maintain detailed documentation of each service call in an online tracking system.

Education/Experience

Preferably a 4-year Bachelor''s degree in Information Systems from an accredited college/university or comparable knowledge/experience in a technology-related field
Possessing any of the following certifications would be highly desired: A+, Net+, MCP, MCDST, or HDI Desktop Field Support Technician or comparable.
2 or more years of work-related experience required, preferably in the Oil and Gas Sector
Experience in the following IT areas – PC, LAN, WAN, Site-to-Site VPN, Wireless (preferably Cisco) and web-based solutions, and DOS-based applications are required.
Experience and knowledge of Server 2019, Cisco Routers and Switches
Ability to set up and manage mobile devices required (iOS, Androids, Air Cards, etc.)
Experience in setting up HP LaserJet and Multi-functional printers required.
Experience working with ITSM software preferably BMC Remedy.

Qualifications/Skills

Self-motivated and able to work with limited supervision.
Understanding of IT Infrastructure, Security and Applications.
Time Management – Punctuality is critical.
Understanding of business strategy and the impact of IT on those strategies.
Exceptional customer support and interpersonal skills.
Excellent troubleshooting and problem-solving skills.
Desire to learn, work, and contribute to a team environment to accomplish overall team objectives in a demanding organization.
Excellent verbal and written communication skills.
Ability to document Status Report, Inventory/Asset Sheet, and Vacation.
Willingness to travel with Techs to learn how they function with I.T. equipment.
Strong organizational skills

Physical Requirement

Ability to routinely lift at least 50 lbs.

Dice Id: 10120234
Position Id: 9014775
Posted 30+ days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Eric ORourke

Senior Recruiter @ The Jupiter Group

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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