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Help Desk Analyst

Indianapolis, IN, US • Posted 1 hour ago • Updated 1 hour ago

Contract W2

On-site

Depends on Experience

Fitment

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Job Details

Skills

Summary

Help Desk Analyst
Location: Indianapolis, IN
Duration: One Year

The IT Analyst II is responsible for the IT infrastructure at the site and will be involved in supporting desktops, laptops, NetPCs and servers, printers, VoIP phones and network troubleshooting.

Skills:
Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:

2+ years of IT experience supporting PCs, Servers, Printers and Network Infrastructure
Wintel/Linux NetPCs, Standard and Process PCs
Microsoft Windows Server OS
HP & Manufacturing Printers (HP, Zebra, etc.)
Ethernet, Wireless, LAN/WAN, Firewalls, Routers, Switches, VoIP Phones and VPN
Provide Standard and Local Software Support — MS Office 365, Microsoft Teams, etc.
Accept and Update/Close ITSM tickets in a timely manner per Service Level Agreement
Maintain Dashboard Expectations for PCs, ITSM tickets, Telecom and System Vulnerabilities
Attend & Comply with All Plant, Corporate IT and Safety Required Training or Activities
Must be self-motivated and willing to work with minimal work direction by applying skills

Education:
HS Diploma

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10529458
Position Id: 25622
Posted 1 hour ago

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