Genesis10 is currently seeking a Senior Integration Architect / Technical Lead for a hybrid position with a Regional Financial Institution located in Columbus, OH. This is a contract to hire opportunity.
Compensation: $63.00 - $73.00 per hour, W2, based on qualifications Position Overview: We are seeking an experienced
Integration Architect / Technical Lead to design, lead, and deliver enterprise integration solutions supporting customer engagement, contact center, and digital platforms. This individual will be responsible for architecting scalable, secure, and resilient solutions leveraging the Genesys Cloud CX Platform, Google Cloud Platform (Google Cloud Platform), and modern API-driven integration technologies. The ideal candidate possesses deep expertise in Genesys Cloud, REST API integration, and cloud-native architectures, along with strong technical leadership skills.
Key Responsibilities: - Design end-to-end integration architectures supporting customer engagement, contact center, and digital experiences
- Define and implement integration patterns utilizing REST APIs, event-driven architectures, WebSockets, and asynchronous messaging
- Architect scalable, highly available, and secure cloud-native solutions leveraging Google Cloud Platform services
- Develop conceptual, logical, and physical architecture artifacts using ArchiMate and other enterprise architecture modeling techniques.
- Serve as Technical Lead for integration initiatives from project inception through production deployment
- Provide architecture guidance, design reviews, and technical oversight for development teams
- Design solutions that comply with established enterprise architecture, security, cloud, and integration standards
Primary Requirements: - Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent work experience
- Lead architecture and integration efforts involving the Genesys Cloud CX platform
- Minimum 5+ years of hands-on experience with Genesys Cloud CX
- Minimum 7+ years of experience designing and delivering enterprise integration solutions
- Experience serving as a Technical Lead on large-scale technology initiatives
- Deep understanding of RESTful API design, integration, and security best practices
- Strong knowledge of microservices, cloud-native application architectures, and event-driven design patterns
- Experience with Genesys Cloud CX (Administration, APIs, Notifications API, Data Actions, Architect Flows)
- Experience with Google Cloud Platform (Apigee API Gateway, Cloud Run, Bigtable, Pub/Sub, Cloud Storage, IAM)
- Proficiency with Integration Technologies (REST APIs, JSON, OAuth 2.0, OIDC, mTLS, WebSockets)
- Experience with Architecture & Modeling (ArchiMate, UML, Sequence Diagrams)
Desired Skills: - Experience within financial services or other highly regulated industries
- Google Cloud Platform/AWS
- Experience integrating SaaS platforms with enterprise applications
- Experience supporting AI, conversational AI, or virtual assistants
- Experience with DevSecOps and CI/CD practices
- Google Cloud or Genesys Cloud certifications
- Strong stakeholder management and communication skills
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
