Basically we need an senior Architect/Lead-level AI/ML resource with strong expertise in Applied NLP, Machine Learning, and Data Science to design and build scalable enterprise-grade query understanding and intelligent routing solutions. The ideal candidate should have hands-on experience in recommendation systems, forecasting, entity extraction, semantic retrieval, and low-latency ML systems, along with exposure to LLM fine-tuning, RAG, and modern AI architectures. This role requires both deep