Join a fast-growing SaaS company as a Senior Technical Customer Support Lead in a fully onsite role located in downtown Dallas, working five days a week. This organization is building a modern, AI-powered Video Surveillance as a Service (VSaaS) platform that leverages existing infrastructure to deliver real-time business intelligence through edge computing, cloud services, and AI models. You'll own, scale, and elevate the global customer support function, delivering an exceptional, enterprise-gr