Posting Date 02/05/2026 2000 16th Street, Denver, Colorado, 80202, United States of America Job Title: Technician II, Desktop Support (IT) General Purpose of the Job A Technician II is responsible for resolving escalated issues from first level analysts. This position must have customer service skills with the ability to communicate face to face as well as via telephone to troubleshoot desktop applications and programs, and escalates difficult issues to minimize computer downtime as necessar