Overview GovCIO is seeking a motivated, career and customer-oriented ESD Technician (Senior) to join our team in Doral, FL. Responsibilities Responsibilities include but are not limited to: Provide expert-level and strategic technical support to end users, resolving highly complex hardware, software, and network issues that often require in-depth analysis and specialized knowledge Serve as a primary escalation point for mid and Junior Technicians, providing advanced mentorship, technical gu