Job Description We are FIS. Our technology powers the world's economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to learn, grow, and make an impact with a career in fintech, we want to know: Are you FIS? About the role: Operational leader accountable for SLA attainment, team readiness, ticket quality, and One FIS standards; primary escalation owner partnering with Produ