Job Description ECS is seeking a Help Desk Technician - Journeyman (Day Shift) to work remotely . Looking for a motivated, customer service oriented help-desk specialist for a day shift position with ECS Federal. You will provide technical support to DoD and Government customers using DISA Storefront ordering software. This includes troubleshooting, resolving problems, and ensuring users can effectively utilize the software by providing user education and training. Communicate with users via p