Frisco, Texas
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Yesterday
Responsibilities :- - Adhering to SLAs - ITIL Processes awareness and adhering to the same ones - Mentoring / Training Team Members - Handling tickets / requests - Perform root cause analysis - Troubleshooting technical issues - Defining processes and ensuring that the processes are adhered to - Oversees and is responsible for successful completion of Installation, configuration and migration - Ensure maximum uptime according to the SLA - Understanding of Multi-geo support environment - Responsi
Easy Apply
Full-time
$82,000 - $122,000
