Job Description Role: Business Analyst CRM Service & ERP Integration Location: Remote / Onsite (as required) Germany/EMEA Role Summary Supports business analysis activities for a Dynamics 365 Field Service rollout, covering requirements, process design,3rd party application integrations, documentation, testing, and coordination with business and technical teams. Key Responsibilities Elicit, document, and manage requirements for the global rollout (BRD, epics/user stories, acceptance criteria) an