Role: Senior Five9 Engineer (IVR, APIs & Contact Center) Duration: 6 + Months contract (with possible extension) Location: Grand Rapids, MI (Onsite) Competencies: 10+ years experience requiredIT IS_CNS_Voice Network_CiscoFive9 PlatformCall Center Technologies Job Description for Five9 Key Responsibilities Five9 Platform ExpertisePerform end-to-end administration of the Five9 environment, including users, agents, skillsets, queues, campaigns, and system variables.Manage system configurations,